Questor Insurance Services Limited

An award winning independent provider of car hire excess and other niche insurance products distributed in more than 20 countries, delighting our customers with unexpectedly personal customer service, claim handling and web development from the UK. Authorised and regulated by the Financial Conduct Authority.

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Our operators are available, please contact our UK call centre for assistance

(Calls to 03 numbers cost the same as calls to numbers starting 01 or 02)

0330 094 4330

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Frequently Asked Questions

Have any questions? Check out our FAQ here.

Vehicle Hire Insurance

When hiring a vehicle whether it be a car, van or motor home you are usually responsible for the first amount of any damage to the vehicle even if you're not at fault. This amount is known as the rental agreement excess or CDW excess which can be as high as £2,500 depending on the vehicle hired and its value. Many car rental companies offer their own excess waiver, some charging up to almost £25 per day.

Questor Insurance offers vehicle hire excess insurance which not only insures the rental agreement excess, but also covers the tyres, windscreen and vehicle keys. With three products; car hire insurance, motor home excess insurance and van and minibus hire excess insurance, each has been designed to be easy to understand and quick to purchase.

Motor Excess Insurance

Motor Excess Insurance allows you to insure the excess on your motor or commercial vehicles insurance policy. Our policy covers your deducted excess when you have a claim that is equal to or greater than the total excess amount of your main vehicle insurance. We offer three excess protection products; private motor excess insurance, young drivers motor excess protection and commercial motor excess insurance covering commercial vehicles up to 3.5 tonnes. All products offer four annual limits £350, £750, £1,000 and £2,000.

Our excess protection products are underwritten by Lloyd’s Syndicate 4444 and 5380 which is managed by Canopius Managing Agents Limited. Registered Office: Canopius Managing Agents Limited, Gallery 9, One Lime Street, London, EC3M 7HA. Registered in England no. 01514453. Canopius Managing Agents Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference: 204847.

Questor Travel

As of 1st October 2019, we will be launching Questor Travel, your go-to travel agency for affordable, luxury, tailor-made holidays.

Our knowledgeable travel experts will help personalise your travel itinerary for the perfect hassle-free holiday. With access to over 300 leading holiday companies and tour operators, our travel agents can customise every detail of your itinerary to form a fully ATOL protected package within your budget. Our Questor Travel experts are committed to providing the unexpectedly personal service Questor Insurance customers will be accustomed to. Get in touch today for help with crafting your next unique holiday experience.