Questor Insurance Services Limited

We are an independent privately owned insurance intermediary that is authorised and regulated by the Financial Conduct Authority.

Award winning independent provider of car hire excess and other niche insurance products distributed in more than 20 countries, delighting our customers with unexpectedly personal customer service, claim handling and web development from the UK.

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01634 238 484

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Frequently Asked Questions

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Vehicle Hire Insurance

When hiring a vehicle whether it be a car, van or motor home you are usually responsible for the first amount of any damage to the vehicle even if you’re not at fault. This amount is known as the rental agreement excess or CDW excess which can be as high as £2,500 depending on the vehicle hired and its value. Many car rental companies offer their own excess waiver, some charging up to almost £25 per day.

Questor Insurance offers vehicle hire excess insurance which not only insures the rental agreement excess, but also covers the tyres, windscreen and vehicle keys. With three products; car hire insurance, motor home excess insurance and van and minibus hire excess insurance, each has been designed to be easy to understand and quick to purchase.

Motor Excess Insurance

Motor Excess Insurance allows you to insure the excess on your motor, motorcycle or commercial vehicles insurance policy. Our policy covers your deducted excess when you have a claim that is equal to or greater than the total excess amount of your main vehicle insurance. We offer two excess protection products motor and motor cycle insurance and commercial motor excess insurance covering commercial vehicles up to 3.5 tonnes. Both products offer four annual limits £300, £500, £750 and £1,000.

Our excess protection products are underwritten by Ageas Insurance Limited via an online facility provided by UK General. Making a claim could not be easier with an online claim system that puts you in control allowing you to submit and monitor your claim online at a time to suit you.

Gadget Insurance

Questor Insurance is delighted to offer a straightforward and easy to understand policy designed to cover your personal gadgets (excludes gadgets used solely for business) backed up with our great customer service and easy to use website. Our gadget insurance policy can be customised to protect single or multiple devices, including Smart Phones, Laptops, Cameras, Sat Navs, Tablets, Portable Game consoles and MP3 Players from accidental damage, theft, loss and Liquid damage.

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