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Motor Home Hire Excess Insurance

MOTOR HOME AND CAMPERVAN HIRE EXCESS INSURANCE

No hidden fees or credit card charges and great customer service

Questor Insurance has been providing vehicle hire insurance to its clients for 13 years. We pride ourselves on great customer service (take a look at our reviews) we are there with you every step of the way including help if you have a claim.

This policy will not cover any rental that has already commenced.

Buying from Questor Insurance will also save you money and provide a wide range of cover and benefits compared to buying the excess waiver offered by some car hire companies.

Claiming under this policy could not be easier, an online claims system allows you to submit your claim and supporting documents at a time to suit you. No need to call, simple efficient and designed to make the process of making a claim as simple as buying your annual or daily car hire excess insurance - exactly the way it should be.

What you get

  • Covers the excess on the rental agreement up to £2,500
  • Includes cover for tyres, windscreen, under body damage, towing and loss of use plus other benefits
  • Vehicles up to 7.5 Tonnes which includes fixed sleeping or cooking facilities, with a value up to £75,000 (excluding tax) at the hire agreement’s start date and is a maximum of 20 years old since the date of first registration.
  • Cover for the hired vehicle keys
  • Hire agreements up to 45 days in length

Eligibility

  • You must be aged between the ages of 21 and 84 years old.
  • You must hold a valid internationally recognised driving licence or permit for the hire vehicle. This must be valid in the country in which you are travelling.
  • You must be a permanent resident in the European Economic Area (EEA) at the time of purchase of this policy. If you reside in an EU country please click here for our EU client site
  • This policy will not cover any rental that has already commenced.
  • This policy covers cars with a maximum of 9 seats (including the driver), with a maximum value of £75,000 at the hire agreement’s start date and is a maximum of 20 years old since the date of first registration.

What's Excluded

  • This policy will not cover the first £350 of any Excess Reimbursement claim.
  • This policy will not cover for any loss or damage to the interior of hired vehicle
  • This policy will not pay any claim for third party death, injury or property.
  • This policy will not cover any rental that has already commenced.

Please read the policy wording for a full list of all exclusions relating to this policy

Quote

Please note that any rentals that have already commenced will not be covered. You must not sign the rental agreement until the cover has commenced as per the certificate of insurance in order for your policy to be valid

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Start Date is Today

Please note that any rentals that have already commenced will not be covered. You must not sign the rental agreement until the cover has commenced as per the certificate of insurance in order for your policy to be valid

I accept, I have not yet signed my rental agreement

Important Information

All persons to be covered under this policy are:

  • Aged between 21 and 84 years old.
  • Hold a valid internationally recognised driving licence or permit for the hire vehicle. This must be valid in the country in which you are travelling.
  • Not renting a motorcycle, commercial vehicle, car or mini-bus.
  • A permanent resident in the European Economic Area (EEA) at the time of purchase of this policy.
  • This policy covers cars with a maximum of 9 seats (including the driver), with a maximum value of £75,000 at the hire agreement’s start date and is a maximum of 20 years old since the date of first registration

Additional Information:

  • This policy is operative when the Policyholder or any other person named as lead driver on the certificate of insurance is shown as the lead driver on the car rental agreement
  • Only rentals starting and finishing during the period of insurance are covered.
  • This insurance excludes rentals that have already commenced.
  • This insurance is only available to persons permanently resident in one of the countries listed below.
  • The contract of insurance is subject to UK jurisdiction.
  • All policies are liable for Insurance Tax as legislated for in your home country see below.

Claim Procedure

Our claim handlers, Orchard Administration have set up an online submission process to make it quick and easy to submit your claim. Please go to https://claim.orchard-administration.co.uk you will need your certificate number and claim scheme code, both of which are shown on the certificate of insurance. If you are not connected to the Internet please call Orchard Administration on +44 (0)333 3230 095.

We are here to help

If after submitting your claim you encounter any service issues please feel free to contact us. Our staff have access to the claim systems and we can exert pressure to move matters along.

Riverside Underwriting Limited is registered in England and Wales (06201617). Registered address: Bryant House, Bryant Road, Strood, Rochester, Kent, ME2 3EW. Authorised and regulated by the Financial Conduct Authority (FRN 466942). This insurance is provided by Riverside Underwriting Limited which is registered in the UK, and is underwritten by Fortegra Europe Insurance Company Ltd (Malta Company Registration Number C 84703).

Fortegra Europe Insurance Company Ltd (Malta company registration number C 84703), Office 13, SOHO Office The Strand, Fawwara Building, Triq I-Imsida, Gzira, GZR 1401, Malta, who is authorised under the Insurance Business Act 1998 of the laws of Malta to carry out general business, is regulated by the Malta Financial Services Authority of Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta, and is deemed authorised by the Prudential Regulation Authority. Fortegra Europe Insurance Company Ltd is subject to regulation by the Financial Conduct Authority under reference number 805770, and is subject to limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.