New flight delay compensation app is launched
A new app which allows consumers to see if they are owed compensation for any flight delays has been launched.
airFair, which is the first app of its kind within the UK, allows users to see if they are eligible for any compensation for a flight delay of more than three hours within the EU over the past six years.
In order to find out if they are due any compensation, consumers only need their flight number and booking reference, or a check can be made using departure data and a destination airport.
Research has revealed that only 40% of people who are due compensation for a flight delay actually claim it.
While the initial app is a straightforward flight checker, work has already begun to develop it to include rich notification, calendar scanning and geo-fencing in the near future.
Once the app introduces geo-fencing, travellers will receive a notification if they are identified as being at an airport for more than three hours.
Version two of the app is expected to be out next month, which will make it even easier for consumers to claim what they are owed.
The compensation comes from air travel tax that airlines have to put aside, which just sits there if it goes unclaimed.
The creators of the app hope to make the process of claiming compensation a lot easier, as it can become quite time-consuming if done through an airline.
By the time a traveller has boarded their delayed flight, they will be able to start their own claim for compensation on the app.
Steven Bell, Managing Director of airFair, said: “Our focus on technology will allow us to target a wider audience and ultimately make it easier to claim compensation for flight delays.”
If you’re thinking of travelling abroad this year, be sure to organise your single trip travel insurance in advance
Date Created: 28 October 2016