Overhaul for British Airways First lounge At Heathrow Terminal 5

Terminal 5 Heathrow


Eligible First customers and Gold Executive Club members will now be able to enjoy brand new contemporary and stylish furniture throughout the lounge, which has also been kitted out with plush new carpets along with extensive re-sanded, waxed and polished oak wood floors.

Very best service and surroundings

More than 220 new pieces of furniture have been added to the lounge, including stylish high-backed chairs, occasional tables, dining furniture and relaxing sofas.

Recognising the changing behaviours of customers, more power outlets have been discreetly fitted to allow even easier recharging of personal electronic devices such as smartphones, laptops and tablets.

Covered in gold leaf

British Airways' Director of Customer Experience, Troy Warfield, commented on the refurb. “Our First customers and Gold Executive Club members are used to the very best service and surroundings, both in the air and on the ground,” he said.

“The refurbishment of our First lounge at Terminal 5 will ensure they can continue to enjoy fine cuisine, outstanding wines and champagnes and relax in comfort before flying in style to destinations around the world.”

Lounge complex

Terminal 5 at Heathrow opened in 2008 and ever since then British Airways' premium customers have been able to make use of the facilities throughout the airline’s extensive ‘galleries’ lounge complex to relax, eat and drink.

There are actually six individual lounges for Club and First customers, including the refreshed First lounge which now features 'The Gold Bar' covered in gold leaf and lit by a Swarovski crystal chandelier.

Stocked with fine wines, champagne and spirits, customers lucky enough to have access to the complex can help themselves to what the bar has to offer.

The exclusive nature of the service provided is highlighted by the dedicated Champagne Bar which has banquette seating decorated with a subtle Concorde motif. Here, top champagnes such as Castelnau Vintage 2004, Taittinger Brut Rose NV and Taittinger Vintage 2006 are available – ideal for getting a holiday or business trip off to a great start.

For anyone looking to travel at the other end of the scale, Budget Travel Insurance offers all the cover you need at competitive rates.

Date Created: 19 February 2016

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