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Working for Questor Insurance

About us:

Questor Insurance are an award winning independent provider of car hire excess and other niche insurance products distributed in more than 20 countries, delighting our customers with unexpectedly personal customer service, claim handling and web development from the UK.


Current Vacancies

To view this job description as a PDF, click here.

We are based at brand new refurbished offices, take a tour, in Maidstone and are looking for a Customer Service Specialist to join our exceptional Customer Service Team.

Our business is centred around exceptional customer service (just read out Trust Pilot reviews!). Our team is relatively small in comparison to what a ‘normal’ call centre team is, and we like it that way. We value the importance of job satisfaction and making our working environment a fun place to be. We have a number of extra benefits including;

  • Opportunities to gain professional qualifications and additional training
  • 22 days’ annual leave (increasing to 25 over three years)
  • Extra days leave to celebrate your birthday
  • Perkbox membership
  • Employee of the Month
  • Access to Employee Assistance Programme

What we are looking for:

We are seeking someone with that ‘sunshine’ personality who genuinely enjoys delivering great customer service. The hours of work are Monday to Friday (no weekends or bank holidays), 9am –6pm.

Our customer service team are the ‘voice’ for our company, and so it is essential that candidates have:

  • An excellent grasp of the English language (additional languages will be a huge plus)
  • A confident telephone manner
  • Lightning speed typing skills
  • Superb attention to detail
  • High level of computer skills (being proficient in basic Microsoft Office applications (Outlook, Word, Powerpoint and Excel)
  • Ability to prioritise their own work load.

Passion, commitment, enthusiasm, proactiveness and flexibility are all essential qualities that we look for in our staff. Previous Customer Service or Call Centre experience is essential, with previous insurance experience being seen as a benefit.

If you think you are who we are looking for, then we want to hear from you. To apply please send your CV with a covering letter, stating which role you would like to be considered for to: careers@questor-insurance.co.uk

To view this job description as a PDF, click here.

We are based at brand new refurbished offices, take a tour, in Maidstone and are looking for a Junior .NET Developer to work in our Web Development Team of three. We have commenced a major rebuild of our existing sites and are looking to extend functionality through desktop and app development.

Benefits include:

  • Flexible working
  • Opportunities to gain professional qualifications and additional training
  • 22 days’ annual leave (increasing to 25 over three years)
  • Extra days leave to celebrate your birthday
  • Perkbox membership
  • Access to Employee Assistance Programme

About the role:

You will report to the Head of Web Development, developing your skills to be a full stack developer with exposure to ASP.NET Core, MVC, WebAPI, JavaScript and ReactJs or similar frontend, we will provide on-going training to close any gaps in knowledge. You will be key to maintaining our existing sites, developing new code and working closely with the marketing team to ensure that our sites are optimised.

What we are looking for:

Passion, commitment, enthusiasm, proactiveness and flexibility are all essential qualities that we look for in our staff. Our requirements for the role are:

  • 18 months+ commercial experience in ASP.NET MVC/Web Forms
  • Some experience with SQL Server/Knowledge of relational databases, Entity Framework
  • HTML5, CSS3, Bootstrap, JavaScript
  • A desire for writing clean code and adhering to best practices and an eagerness to develop coding skills and adapt to new technologies.

Additional desired requirements for the role are:

  • Web APIs
  • Understanding of VB.Net
  • React/Angular/Modern JS Framework/Node.js experience
  • Version Control and unit testing experience

You must be a team player and an able communicator. If you think you are who we are looking for, then we want to hear from you. To apply please send your CV with a covering letter, stating which role you would like to be considered for to: careers@questor-insurance.co.uk

To view this job description as a PDF, click here.

We are based at brand new refurbished offices, take a tour, in Maidstone and are looking for a Senior .NET Developer to lead our Web Development Team of three. We have commenced a major rebuild of our existing sites and are looking to extend functionality through desktop and app development.

Benefits include:

  • Flexible working
  • Opportunities to gain professional qualifications and additional training
  • 22 days’ annual leave (increasing to 25 over three years)
  • Extra days leave to celebrate your birthday
  • Perkbox membership
  • Access to Employee Assistance Programme

About the role:

You will report to the Head of Operations as well as working closely with the CEO, you will be a full stack developer with experience using a ASP.NET Core, MVC, WebAPI and ReactJs or similar frontend. A knowledge of SQL, Entity Framework and JavaScript is required we will provide training to close any gaps in knowledge. Our web infrastructure is actively managed by RackSpace, the overall responsibility for this will fall in to your area of responsibility.

You will lead the web development activity, working closely all parts of the business to ensure that we provide market leading web experiences for customers. You will set high standards and ensure that all code written meets these standards. You will keep up to date with trends in web development a create a vision for the business over the medium and long term.

You will attend Senior Management Team Meetings and play a role in developing the company’s medium and long-term strategy

What we are looking for:

Passion, commitment, enthusiasm, proactiveness and flexibility are all essential qualities that we look for in our staff. Our requirements for the role are:

  • 3+ years commercial experience in ASP.NET MVC/Web Forms
  • Experience with SQL Server/Knowledge of relational databases, Entity Framework
  • HTML5, CSS3, Bootstrap, JavaScript
  • A desire for writing clean code and adhering to best practices and an eagerness to develop coding skills and adapt to new technologies.

Additional desired requirements for the role are:

  • Web APIs
  • Understanding of VB.Net
  • React/Angular/Modern JS Framework/Node.js experience
  • Version Control and unit testing experience

You must be a team player and an able communicator, above all you must be prepared to roll-up your sleeves and get stuck in. If you think you are who we are looking for, then we want to hear from you. To apply please send your CV with a covering letter, stating which role you would like to be considered for to: careers@questor-insurance.co.uk

If we are not currently recruiting for a role that suits your skills set, send your CV to careers@questor-insurance.co.uk and we will keep it on file for anything that may come up in the future.

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