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Terms and Conditions
Owners of the Site
This web site is owned and operated by Questor Insurance Services Limited for the
purpose of providing insurance products. If you have any questions about this site
you can contact the webmaster by email
assistance@questor-insurance.co.uk or by calling +44 (0)844 736 5342
Tax
Tax is added to all premiums as required by the law of the Country that you reside.
In the United Kingdom that Tax is known as Insurance Premium Tax and is charged
at either 5% or 17.5%. The tax is paid to the Insurer of the policy who then
pays it to the relevant authority. The tax will be clearly identified before
you purchase the policy and on your documentation.
Payment
Payment is by credit or debit card and is required at the time you purchase the
policy.
Cooling off period
A 14 day cooling off period is provided for with every policy that we provide.
We will offer a full refund during that time.
Refunds
Refunds are only offered if the policy purchased contain a cancellation clause.
Refunds are calculated in accordance with the policy terms and conditions and will
be refunded to the card from which the original purchase was made within three working
days of the cancellation being processed.
Changes to premiums
We reserve the right to change the premium charged for a policy at any time without
notice. This does not affect customers who have already purchased a policy.
Correspondence
By using this site you acknowledge that our principal means of communication is
via email and therefore it is incumbent on you to ensure that we have your current
email address.