My Driving Licence Insurance

How to make a Claim

Download a copy of the claim form by clicking HERE

In the event of disqualification from driving please contact AXA Assistance Claims Centre Limited within 31 days of disqualification to notify loss of licence.  Please fully complete, sign and date the claim form and return it with all supporting documentation - outlined below to: -

AXA Assistance Claims Centre Limited
PO Box 36400, London EC3N 1ZQ
Tel: 0845 601 9149
Email: axa.claims@axa-assistance-claims.com

Supporting documentation: -

  1. Copy of your Certificate of Insurance.
  2. Copy of the Certificate of Motor Insurance issued by your Car Insurer with proof you have held a private motor policy for a minimum of two (2) years.
  3. Copy of your driving licence valid in the United Kingdom.
  4. Copy of your passport
  5. Evidence of the period of disqualification

Documentation as evidence of alternative transport costs: -

  1. You must submit a daily account listing the journeys made and the cost
  2. Where you use a nominated person to act as a driver you must produce documentation to confirm that the driver has been employed by you, that the monies have passed from you to the driver, and that they are complying with all National Insurance and taxation regulations.
  3. Where you use methods of transportation other than a nominated person to act as a driver you may be requested to provide evidence that the transport you have chosen complies with all licensing and insurance regulations.

Failure to follow these steps may jeopardise the reimbursement of your costs.

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