How to Make a Claim
Download a copy of the claim form by clicking
HERE
Complete and sign the claim form and return with following documentation: -
- Copy of your Certificate of Insurance
- Copy of Rental Contract
- A copy of your Charge Receipt (if separate from the Rental Agreement)
- A copy of the Law Enforcement / Police Report (if applicable) for Damage / Loss
over £50.00
- Renter’s copy of the Vehicle Rental Company accident damage report
- Invoices / Receipts / other documents confirming the amount you have paid in respect
of Accident / Damage / Loss etc. for which the Vehicle Rental Company holds you
responsible
- Copy of your credit card statement showing payment of the damages claimed
- Copy of the driving licence of the person involved in the accident (the driver)
- Your bank details including address, bank account number and sort code as the Insurer
will settle the agreed loss direct to your bank.
All documents must be returned within 31 days to: -
AXA Assistance Claims Centre Ltd PO Box 54098 London SW20 8UU
Phone: 0845 458 9677
Email: strategic.claims@scml.co.uk